March 2026
Custom Email Servers, Monitor Editor Rework & Bug Fixes
March 16, 2026 — Custom Email Servers, UI Polish & Bug Fixes
Notification Methods — Email:
- Added ability to add a custom email server to send Controvo emails through Pilot Feedback
- Added ability to send a test email from the Controvo email server and your custom email server
- Test email sends to whichever admin clicks the button
UI Improvements:
- General UI improvements and updates across multiple areas for a more consistent experience
- Reworked the Monitor editor for a cleaner, more intuitive workflow Pilot Feedback
- Save Changes now works from any step as long as all validation checks pass Pilot Feedback
- Alert message field now supports basic HTML formatting with a rich text toolbar Pilot Feedback
- Redesigned the alert message preview to show a clearer Subject/Body layout Pilot Feedback
- Replaced “Send separate alerts” checkbox with a slide toggle for consistency
- Less restrictive Phone System FQDN input when adding or editing a phone system Pilot Feedback
- Added ability to copy a Role, making role creation faster
- Added copy option to admin Role creation
- Extended new search filters into the Settings area
- Added global 3CX Asset filters for Customer and Phone System Pilot Feedback
- Plus a lot more under the hood
Bug Fixes:
- Fixed an issue that may have blocked some emails from being sent
- Fixed an issue that may have shown assets from inactive Customers or Phone Systems
- Various UI bug fixes
March 11, 2026 — Alert Cooldown & Per-Column Filtering
Monitors — Added Alert Cooldown setting to the alert configuration. Set this value to avoid being bombarded with alerts for fast-paced monitors that may alert too frequently during an outage. Pilot Feedback
UI — All tables now have per-column search and filtering.
March 5, 2026 — Policy Notifications, Admin Roles & ConnectWise Fixes
Policies and Templates — Added column showing the last user who updated the data.
Policies — Added the user who made a change to update and assignment/unassignment notifications. New daily notification for Policy Application Failures, sent to all admins with the ADMIN role.
Roles — Locked down the ADMIN role. Now used to determine which admins receive failure notifications.
ConnectWise Integration — Fixed emails not sending on errors. Added 60-minute cooldown between error emails.
Bug Fixes:
- Fixed bug not showing policies in correct order on the Assignment tab
- Fixed bug causing slow API calls to get Locations