The Tools 3CX Should Have Built
Backups, firmware, call routing, updates, and scheduled tasks — managed across your entire portfolio from one place. No more logging into each system one at a time.
Every System Has the Same Tasks. You're Doing Them One at a Time.
Back up this system. Reboot that phone. Push a firmware update. Check the call routing. Every 3CX reseller does these tasks constantly, and the 3CX admin console makes you do each one per-system, per-browser-tab, per-login. At scale, the operational overhead eats your margin.
- Backup failures go unnoticed because nobody checks every system every day
- Security patches take hours to push because each system requires a separate login
- Call routing is invisible — troubleshooting means clicking through five screens to trace one call
- Firmware updates and phone reboots are manual, per-device operations with no scheduling
Five Tools. One Platform.
Each tool solves a specific operational problem that every 3CX reseller faces. Together, they replace hours of per-system work with centralized, schedulable, portfolio-wide operations.
Backup Manager
Centralized backup management across every phone system you manage. See what's current, what's stale, and what's never been backed up — then fix it without leaving Controvo.
- See backup status across all systems in one table with relative timestamps
- Run on-demand backups on one or many systems with compression and encryption
- Schedule recurring backups — Daily, Weekly, Monthly, or Custom cron
- Smart file naming with %DATE% and %DATETIME% variables for unique backup names
- Full backup log with execution history, status tracking, and task cancellation
Before Controvo
Log into each system. Check if the last backup ran. Hope the cron job didn't silently fail three weeks ago. Repeat for every system.
With Backup Manager
One table. Every system. Backup status at a glance. Click to backup, schedule to automate. Failures surface immediately with retry support.
Before Controvo
Click through IVRs, ring groups, call queues, and extension settings across five admin screens to trace one call path. Draw it on a whiteboard. Hope you didn't miss a forwarding rule.
With Call Flow Studio
Select a phone system. See every call path as an interactive diagram. Right-click any node to edit its configuration in real time — diagnose and fix routing issues without leaving the visual. Filter by time of day. Export as PNG.
Call Flow Studio
Visualize how calls route through any phone system as an interactive, editable diagram. SIP trunks, DIDs, IVRs, ring groups, call queues, and extensions — all mapped automatically. Right-click any node to edit its configuration directly from the visual.
- Interactive diagrams generated automatically from live system configuration
- Filter by Office Hours, After Hours, Holidays, or All Hours
- Right-click any node to edit its configuration in real time — no tab-switching
- Hide orphan extensions to focus on active routing paths
- Export clean PNG images for documentation, client handoffs, or tickets
Phone Manager
Manage phone hardware across your portfolio. Push firmware updates and reboot phones on demand, on a schedule, or on a recurring basis — without touching each device individually.
- Update phone firmware across multiple systems from one interface
- Reboot phones on demand or schedule reboots for off-hours
- Create recurring schedules for routine firmware maintenance
- Three execution modes: immediate, one-time scheduled, or recurring
Before Controvo
Firmware updates mean logging into each system, navigating to phones, selecting devices, and pushing updates one system at a time. Reboots are the same per-device drill.
With Phone Manager
Select the phones. Choose update or reboot. Run now, schedule for tonight, or set it to recur weekly. Done.
Update Manager
Push 3CX system updates across your portfolio without logging into each admin console. A two-step wizard makes update selection explicit — nothing gets pushed by accident.
- Choose which updates to apply per system
- Two-step confirmation wizard prevents accidental pushes
- Full-page view with version distribution charts
Task Scheduler
A central hub for managing every scheduled and recurring task across your phone systems. Create tasks with a step-by-step wizard and monitor execution from a unified log.
- Step-by-step wizard for creating scheduled tasks
- Execution log with table view and two-tab layout
- Daily, Weekly, Monthly, or Custom cron schedules
Built for Resellers Who Manage More Than a Handful
Every tool in Controvo is built with portfolio-scale operations in mind. These aren't single-system utilities — they're designed for resellers who need to act across 10, 50, or 200 systems in one workflow.
- Multi-system selection — back up, update, or reboot across systems in one operation
- Scheduling built in — on-demand, one-time, or recurring on any tool that supports it
- Role-based permissions — give senior techs full control, limit junior staff to view-only
- Real-time progress tracking with retry support on failures
- Agentless. Connects through 3CX APIs. No software to install on client systems.
20 Pilot Spots. Free During the Pilot.
Every tool on this page is included in the pilot. Full access, direct input on the roadmap, and deeply discounted pricing at launch.