August 5, 2026
Smart management of alarms — More control over which alarms reach you and which stay out of your way.
NOC display options — Row sizes, full screen, and call quality on the board.
August 4, 2026
Call flow map detail — See where a number lands and who answers it.
Prompt management — Download and delete custom prompts.
August 3, 2026
Microsoft 365 sign-in — Fixes to session handling when signing in with 365.
Knowledge Base search — Progress feedback while a search runs.
August 1, 2026
Unified Logs — 3CX call, chat, audit, activity and event logs in one tool.
July 31, 2026
NOC board — Fleet health on one screen.
Per-system health trends — Health history over time for an individual phone system.
July 30, 2026
Multi-tenant support — Day-to-day work stays scoped to the right tenant on consolidated systems.
Knowledge Base search — Updates to visuals and sourcing on a KB search.
July 29, 2026
License Manager — Forecasting and simultaneous-call accuracy improvements.
July 27, 2026
Extension greetings — Manage voicemail greetings and prompts from the extension editor.
July 24, 2026
Call Flow Studio — Display options for busy systems.
Billing — Pay invoices and download invoice PDFs.
July 23, 2026
Data Import — Review and approve an import before anything saves.
Monitor packs — Import a curated set of recommended monitors.
And more
Improvements to bulk actions, phone system setup, the monitor editor, simultaneous-call reporting, customer tabs and Call Logs filtering, plus a broad set of table, editor, alerting and email fixes across the platform.