Product updates
Release notes without the filler.
A chronological view of the features, fixes, and platform work that ship into Controvo.
Halo PSA, Autotask PSA, and Controvo for iPhone and Android
Controvo now integrates with Halo PSA and Autotask PSA alongside ConnectWise PSA, and comes to iPhone and Android for techs working out of the office.
DECT Phones, Global Search, International Holidays & Extension Editor Redesign
September and late August: DECT phone support, a search box that finds any object across the fleet, international holidays, a rebuilt extension editor, and a lot of workflow polish.
Unified Logs, NOC Board, Multi-Tenant Support & Call Flow Studio
Late July and early August: every 3CX log in one tool, a NOC board with fleet health trends, multi-tenant support across the editors, and Call Flow Studio display options.
Controvo Product Update — July 2026
New reporting to guide license renewals, more real-time data on demand, expanded SSL certificate monitoring, new dashboard gauges, and faster onboarding for large customers.
Ask the Knowledge Base, Microsoft 365 SSO & SSL Monitoring
July 2026: an AI Knowledge Base assistant, Microsoft 365 single sign-on, a pilot-requested SSL expiration monitor, automatic IP whitelisting, and call-log and extension editor upgrades.
Call Flow Studio Editing, Phone Logos & Call Queue Editor Overhaul
Late June: edit IVR/CQ/RG/Extensions from Call Flow Studio, phone-screen logo management, Call Queue editor rebuild, dashboard drill-downs, IP Phone tab, bulk member management.
SSL Certificate Refresh, Ring Groups & AI Voice Prompts
June 2026: a bulk action that sets the 3CX certificate-renewal parameter across your phone systems in one step, plus Ring Groups management and a new ElevenLabs text-to-speech prompt integration.
Call Quality Reporting, IVR Management, Account MFA & More
May 2026: call quality monitoring and reports, IVR create/edit/delete, prompt upload, phone-system account MFA, backup restore, scheduled reprovisioning, and more.
Call Logs, Customer Lifecycle & Phone Formatting
May 2026: Call Logs tool with analytics and sentiment, customer active/inactive lifecycle, international phone formatting, Live Mode tuning, and ConnectWise sync fixes.
License Manager, Call Flow Studio, Backup Manager & More
April 2026: License Manager, Call Flow Studio, Backup Manager, Phone Manager, dashboard drilldowns, Task Scheduler overhaul, Announcements, and more.
Dashboard Redesign, Configurable Thresholds & Permission Controls
March 2026: redesigned dashboard with drilldowns, configurable alert thresholds, bulk-delete permissions, Test Connection overhaul, custom email servers, and more.
Cloud Infrastructure, Live Data Mode, Phones & UI Refresh
February 2026: single-IP cloud infrastructure, Live Data Mode, phone last-seen tracking, template and policy enhancements, table scrolling, and least-privilege settings access.
Onboarding Preview, Groups & Policy Improvements
January 2026 introduced the Onboarding Preview tab for verifying policy changes before application, system-managed group controls, and phone system reliability improvements.
Knowledge Base, Dark Mode & Policy Enhancements
December 2025 launched the Knowledge Base, dark mode toggle, phone system-wide extension policy settings, and quality-of-life improvements across policies and monitors.
Auto-Managed Groups & Router Phone Improvements
November 2025 introduced system-managed groups that update automatically, router phone visibility and routing controls, and sticky buttons on more pages.
UI Consistency, Admin Updates & Bug Fixes
October 2025 brought fixed button placements to more pages, admin table consistency updates, and fixes across data imports, monitoring, and phone system management.
Templates, Kinde Auth & Major UI Overhaul
September 2025 introduced Templates for one-time extension and phone configuration, migrated to Kinde for authentication, and delivered sweeping UI/UX improvements.
Login Flow, Data Export & Bug Fixes
August 2025 updates including login flow animations, customer table export improvements, and various UI bug fixes.
Internal Alpha to Pilot
July 2025 brought revamped permissions, service account API support, policy bug fixes, and the transition from internal alpha to cloud-based pilot.
3CX Objects, Policies & Service Restarts
June 2025 added SIP Trunks, DIDs, SBCs, IVRs, and Call Queues to the backend, saveable column preferences, idle-aware service restarts, and policy updates.
Bulk Delete, Dashboard & General Updates
May 2025 updates including bulk phone deletion, dashboard widgets with live refresh, 3CX role viewer, and Standards bug fixes.
Policies, Extensions & Phone Provisioning
April 2025 delivered a policy engine for 3CX configuration management, major UI overhaul, phone provisioning, and extension QR codes.
ConnectWise PSA Sync & Monitoring Overhaul
March 2025 brought ConnectWise PSA integration with bi-directional sync, user-editable monitors and alerts, and quality-of-life phone management improvements.
UI Theme, Bug Fixes & Dashboard
January–February 2025 updates including a new dashboard, modernized UI theme, browser pathing bug fix, 3CX v20 extension fixes, and security improvements.
The Beginnings
How Controvo started. Building the backend, architecture, and initial Java apps for 3CX phone system management from the ground up.