Key takeaways:
- Controvo goes generally available to every 3CX reseller and MSP on August 1
- Pilot signups are still open. We planned on 20 partners, demand outgrew the plan, and we opened more spots. Join before August 1 and lock in the Pilot Partner Lifetime Discount
- The road here: three years of building. A year on our own fleet, a rebuild for the 3CX reseller community, a six-month pilot, and an independent penetration test
- Onboarding is hands-on and included: a real person sets you up, trains your team, and helps implement your monitors, policies, and templates
- Pricing is public and simple: one per-simultaneous-call rate with every feature included
The Short Version
On August 1, Controvo opens to everyone. No application, no waitlist: get started, tell us about your portfolio, and we’ll get you onboarded.
That date took three years to earn. This post is about what happened in those three years, because we think it’s the most important thing about the product. And if you’d rather not wait for August: the pilot is still open, and joining it now is the better deal. More on that below.
We Launched Last
Anyone can launch software now. A complete product can appear overnight from a team you’ve never heard of, with a polished website and a library of blog posts. Some of it even works.
A platform that holds admin credentials to every phone system you manage deserves a harder question: what has it already survived? We wanted a good answer before we launched, so we hardened first:
- 2023: Controvo ran as the internal tool of our own VoIP business, a Platinum 3CX partner managing hundreds of systems. Before it had a name, it had production traffic.
- 2024: After a year of running it ourselves, we shifted gears and began rebuilding Controvo as a platform for the whole 3CX reseller community.
- January 2025: We started publishing release notes every month, and haven’t missed one since.
- November 2025: We opened the pilot, capped at 20 partners, free, in exchange for honest feedback.
- 2026: An independent third-party penetration test, with findings reviewed, remediated, and retested.
- August 1: General availability.
The full timeline, with everything linked so you can verify it yourself, lives on our new Battle-Tested page.
What Six Months of Pilot Actually Did
The pilot wasn’t a waitlist with a nicer name. Twenty MSPs ran their production fleets on Controvo for over half a year, and it shows in the product:
Their fleets found the bugs. Twenty portfolios means twenty flavors of real-world 3CX: odd trunk configurations, ancient templates, systems stuck mid-migration. They hit the edge cases first, and we fixed them before a paying customer could hit one.
Their requests became features. Pilot partners asked for call-flow heat maps, PNG exports for client reviews, and bulk agent management across 100+ queues. Each one shipped within days.
Their pace set our pace. We shipped weekly through the entire pilot and documented every release in public. You can scroll the whole eighteen-month record.
The pilot partners are staying. At general availability they convert to customers at the lifetime discount we promised on day one.
The Pilot Is Still Open
We planned the pilot as 20 spots, capped on purpose so every partner had a direct line to the team. Those 20 filled, and applications kept coming. So we changed the plan: the pilot is open to more partners, and it stays open until general availability on August 1.
Joining now beats waiting. Pilot partners run the full platform free until GA, get the same hands-on onboarding, and keep the Pilot Partner Lifetime Discount after launch. It is the best pricing we will ever offer, permanently. Tell us about your fleet and we’ll get you in before the window closes.
Onboarding That’s Actually Onboarding
Here’s where we’ll happily be old-fashioned. The modern SaaS playbook says self-serve: enter a card number, get a login, and figure the rest out yourself.
That’s a bad way to adopt a platform that manages your entire phone system portfolio. Controvo onboarding is hands-on, and it’s included:
- A real person sets you up. We create your tenant, help you connect your first systems, and stay with you until the whole fleet is in.
- Training for your team. Live sessions with the people who built the product, tailored to how your team works. The pricing page shows what’s included at your fleet size.
- Help building your standards. We’ll work with you to implement your monitors, thresholds, and alert routing, and to turn your process docs into policies the engine enforces automatically.
- A direct line afterward. Every customer gets a Slack channel with the team. It’s the same channel pilot partners used to turn feature requests into shipped features in a week.
Bringing a fleet onto a platform is a project. We staff it like one.
Pricing, Publicly
Pricing is now public: one flat rate per simultaneous call, per month, with every feature included. No tiers. The pricing page has the rate and a calculator you can put your own portfolio into.
Get Started
If you manage multiple 3CX systems and you’re tired of logging into them one at a time, tell us about your fleet. A real person will reply within 48 hours and schedule your onboarding, as a pilot partner now or at general availability on August 1.
Three years of building, a pilot that outgrew its own cap, one pen test, and eighteen months of receipts later: welcome to Controvo.
