Monitoring & Alerting
How to keep 3CX systems visible, healthy, and easier to troubleshoot across every client environment.
Always-On 3CX Call Quality Monitoring Across Every Extension
Enable 3CX call quality monitoring in bulk across every extension, set a window or run it indefinitely, and review results in aggregate or per extension.
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Monitoring & Alerting"Where Did That Call Actually Go?" And the Billing Question You Couldn't Answer Either
Controvo's Call Logs tool shows the visual path every call took and rolls minutes up per customer, so you can answer routing mysteries and bill on usage without spreadsheets.
Controvo 6 MIN READ -
Monitoring & AlertingThe Missed License Renewal That Cost a 3CX Reseller a Client
A pilot partner lost a client to a missed license expiration. Others have no insight into their 3CX partner status. The new License Manager solves both.
Controvo 4 MIN READ -
Monitoring & AlertingYour Client's Call Flow Is a Black Box. Now You Can See It.
Controvo's Call Flow Studio turns IVR routing into interactive diagrams. Trace call paths, filter by time of day, right-click to edit, and export as PNG.
Controvo 6 MIN READ -
Monitoring & AlertingYour 3CX Backup Strategy Is Probably a Cron Job and a Prayer
Controvo's Backup Manager gives MSPs centralized, scheduled, and on-demand backup control across every 3CX system, with real-time progress tracking, recurring schedules, and smart file naming.
Controvo 5 MIN READ -
Monitoring & AlertingControvo's New Dashboard: Customizable Widgets and Drilldowns for 3CX Monitoring
The Controvo dashboard is fully redesigned. Hide what you don't need, drill into gauges to see which systems are driving the numbers, and save your layout per user.
Controvo 2 MIN READ - Monitoring & Alerting
Tracking Leased 3CX Phones Across Every Client Site
You own the phones. You deploy them to client sites. Then you lose track of them. Controvo tracks every phone's last connection and IP across all your 3CX systems.
Controvo 5 MIN READ - Monitoring & Alerting
Finding Offline 3CX Phones Without the Guesswork
3CX only shows connected phones. Controvo's Last Seen Online feature tracks every phone's last connection time and IP address, so you can find offline devices without opening every extension.
Controvo 3 MIN READ - Monitoring & Alerting
Live Data Mode: Why Smart Polling Beats Real-Time for 3CX Monitoring
Controvo's Live Data Mode gives you near-real-time phone system data without hammering your 3CX instances. One shared refresh serves every admin.
Controvo 4 MIN READ - Monitoring & Alerting
Proactive 3CX Monitoring: Custom Thresholds, Alerts, and No More Guessing
Controvo lets you build custom monitors for CPU, RAM, disk space, and latency across your 3CX systems, with email alerts that fire before clients call.
Controvo 4 MIN READ