Automation
Templates, policies, and workflows that cut repetitive 3CX configuration work down to a single approved action.
Who Builds Custom Tools for 3CX? (2026)
An honest comparison of the companies that build custom 3CX add-ons, integrations, reports and client-facing tools: Evolute I.T., VoIPTools, JEDWare, Call Center Dashboards and Controvo.
- Policy & Automation
Back Up 3CX to the S3-Compatible Storage You Actually Want
Controvo can now send 3CX backups to any S3-compatible object storage, so you choose the vendor instead of taking the default. Validated on Wasabi and Backblaze B2.
Controvo 4 MIN READ - Platform & Growth
You Don't Have a 3CX Monitoring Problem. You Have a Delegation Problem.
Monitoring shortens the time before you know a 3CX system broke. It does nothing about what every routine change costs you, and at scale the second number is the bigger one.
Controvo 9 MIN READ - Policy & Automation
How to Back Up 3CX Across Every Customer You Manage
What belongs in a 3CX backup, how long to keep them, where they should live, and the restore problems that only show up when you actually try one under pressure.
Controvo 10 MIN READ - Platform & Growth
3CX's Let's Encrypt Change Needs a Cert Fix on Every PBX. We Made It One Click.
When 3CX's Let's Encrypt change required a manual parameter edit on every PBX, Controvo added a one-click bulk action to renew SSL certificates across all your systems.
Controvo 4 MIN READ - Policy & Automation
Generate 3CX IVR Prompts in AI Voices with ElevenLabs
Controvo's ElevenLabs integration generates text-to-speech IVR prompts in natural AI voices, with per-organization controls over which models and voices your team can use.
Controvo 5 MIN READ - Platform & Growth
3CX Retired the Welcome Email Button. We Brought It Back.
A recent 3CX UI update retired the Welcome Email button. One of our pilot partners told us they still needed it, so we rebuilt it inside Controvo. The smartphone QR code is next.
Controvo 6 MIN READ - Policy & Automation
3CX Update 8A Is Out. How Fast Can You Patch All Your Systems?
3CX's March 2026 security alert exposes IP-based SIP trunks to fraud attacks. Controvo's new Update Manager lets you push patches across all your managed systems without logging into each one.
Controvo 3 MIN READ - Policy & Automation
The Permissions Most 3CX Management Platforms Don't Have
Bulk delete and global policy updates aren't routine. They're the operations that can take a client's phones offline. Controvo now protects them with explicit permissions.
Controvo 5 MIN READ - Policy & Automation
Onboarding Preview: See Exactly What Your Policies Will Change Before You Apply Them
Controvo's Onboarding Preview shows every setting change a policy will make to a phone system before it's applied.
Controvo 4 MIN READ