Controvo Blog · Tag
Monitoring
Every Controvo article filed under monitoring.
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The Missed License Renewal That Cost a 3CX Reseller a Client
A pilot partner lost a client to a missed license expiration. Others have no insight into their 3CX partner status. The new License Manager solves both.
Your Client's Call Flow Is a Black Box. Now You Can See It.
Controvo's Call Flow Studio turns IVR routing into interactive diagrams. Trace call paths, filter by time of day, right-click to edit, and export as PNG.
Your 3CX Backup Strategy Is Probably a Cron Job and a Prayer
Controvo's Backup Manager gives MSPs centralized, scheduled, and on-demand backup control across every 3CX system — with real-time progress tracking, recurring schedules, and smart file naming.
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Controvo's New Dashboard: Customizable Widgets and Drilldowns for 3CX Monitoring
The Controvo dashboard is fully redesigned — hide what you don't need, drill into gauges to see which systems are driving the numbers, and save your layout per user.
You own the phones. You deploy them to client sites. Then you lose track of them. Controvo tracks every phone's last connection and IP across all your 3CX systems.
Tracking Leased 3CX Phones Across Every Client Site
3CX only shows connected phones. Controvo's Last Seen Online feature tracks every phone's last connection time and IP address, so you can find offline devices without opening every extension.
Finding Offline 3CX Phones Without the Guesswork
Controvo's Live Data Mode gives you near-real-time phone system data without hammering your 3CX instances. One shared refresh serves every admin.
Live Data Mode: Why Smart Polling Beats Real-Time for 3CX Monitoring
Cross-System Patterns Hidden by Single-System Management
Managing 3CX systems one at a time hides patterns you'd catch instantly with centralized visibility. Here's what cross-system data reveals.
Controvo's ConnectWise PSA integration syncs companies, contacts, and locations, and automatically creates and resolves tickets from 3CX alerts.
ConnectWise PSA + Controvo: Bi-Directional Sync for 3CX Alerting and Ticketing
Controvo lets you build custom monitors for CPU, RAM, disk space, and latency across your 3CX systems, with email alerts that fire before clients call.