Product Updates
New features, refinements, and shipped work from the Controvo team — written for the partners actually using it.
"Where Did That Call Actually Go?" And the Billing Question You Couldn't Answer Either
Controvo's Call Logs tool shows the visual path every call took and rolls minutes up per customer, so you can answer routing mysteries and bill on usage without spreadsheets.
- Monitoring & Alerting
The Missed License Renewal That Cost a 3CX Reseller a Client
A pilot partner lost a client to a missed license expiration. Others have no insight into their 3CX partner status. The new License Manager solves both.
Controvo 4 MIN READ - Monitoring & Alerting
Your Client's Call Flow Is a Black Box. Now You Can See It.
Controvo's Call Flow Studio turns IVR routing into interactive diagrams. Trace call paths, filter by time of day, right-click to edit, and export as PNG.
Controvo 6 MIN READ - Policy & Automation
3CX Update 8A Is Out. How Fast Can You Patch All Your Systems?
3CX's March 2026 security alert exposes IP-based SIP trunks to fraud attacks. Controvo's new Update Manager lets you push patches across all your managed systems without logging into each one.
Controvo 3 MIN READ - Monitoring & Alerting
Controvo's New Dashboard: Customizable Widgets and Drilldowns for 3CX Monitoring
The Controvo dashboard is fully redesigned. Hide what you don't need, drill into gauges to see which systems are driving the numbers, and save your layout per user.
Controvo 2 MIN READ - Platform & Growth
How Pilot Partners Are Already Shaping Controvo
Six weeks into the pilot program, partner feedback has already driven real changes. Here's what our pilot partners asked for, and what we shipped.
Controvo 5 MIN READ - Monitoring & Alerting
Live Data Mode: Why Smart Polling Beats Real-Time for 3CX Monitoring
Controvo's Live Data Mode gives you near-real-time phone system data without hammering your 3CX instances. One shared refresh serves every admin.
Controvo 4 MIN READ - Platform & Growth
From Alpha to Pilot: What We Built and What's Next
Controvo moves from internal alpha to pilot program. Here's what we built, why we built it, and what we're looking for in our first 20 pilot partners.
Controvo 3 MIN READ - Policy & Automation
Onboarding Preview: See Exactly What Your Policies Will Change Before You Apply Them
Controvo's Onboarding Preview shows every setting change a policy will make to a phone system before it's applied.
Controvo 4 MIN READ - Platform & Growth
The Controvo Pilot Program: 20 Spots, Free During the Pilot
Controvo is opening its 3CX management platform to 20 pilot partners. Here's what you get, what we're looking for, and why the spots are limited.
Controvo 3 MIN READ