Product Updates
New features, refinements, and shipped work from the Controvo team — written for the partners actually using it.
Controvo Goes Generally Available August 1
Controvo opens to everyone on August 1, after three years of building, a six-month pilot, and an independent penetration test. Pilot signups are still open until then.
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Platform & Growth3CX's Let's Encrypt Change Needs a Cert Fix on Every PBX. We Made It One Click.
When 3CX's Let's Encrypt change required a manual parameter edit on every PBX, Controvo added a one-click bulk action to renew SSL certificates across all your systems.
Controvo 4 MIN READ -
Monitoring & AlertingAlways-On 3CX Call Quality Monitoring Across Every Extension
Enable 3CX call quality monitoring in bulk across every extension, set a window or run it indefinitely, and review results in aggregate or per extension.
Controvo 4 MIN READ - Platform & Growth
3CX Retired the Welcome Email Button. We Brought It Back.
A recent 3CX UI update retired the Welcome Email button. One of our pilot partners told us they still needed it, so we rebuilt it inside Controvo. The smartphone QR code is next.
Controvo 6 MIN READ -
Monitoring & Alerting"Where Did That Call Actually Go?" And the Billing Question You Couldn't Answer Either
Controvo's Call Logs tool shows the visual path every call took and rolls minutes up per customer, so you can answer routing mysteries and bill on usage without spreadsheets.
Controvo 6 MIN READ -
Monitoring & AlertingThe Missed License Renewal That Cost a 3CX Reseller a Client
A pilot partner lost a client to a missed license expiration. Others have no insight into their 3CX partner status. The new License Manager solves both.
Controvo 4 MIN READ -
Monitoring & AlertingYour Client's Call Flow Is a Black Box. Now You Can See It.
Controvo's Call Flow Studio turns IVR routing into interactive diagrams. Trace call paths, filter by time of day, right-click to edit, and export as PNG.
Controvo 6 MIN READ -
Policy & Automation3CX Update 8A Is Out. How Fast Can You Patch All Your Systems?
3CX's March 2026 security alert exposes IP-based SIP trunks to fraud attacks. Controvo's new Update Manager lets you push patches across all your managed systems without logging into each one.
Controvo 3 MIN READ -
Monitoring & AlertingControvo's New Dashboard: Customizable Widgets and Drilldowns for 3CX Monitoring
The Controvo dashboard is fully redesigned. Hide what you don't need, drill into gauges to see which systems are driving the numbers, and save your layout per user.
Controvo 2 MIN READ - Platform & Growth
How Pilot Partners Are Already Shaping Controvo
Six weeks into the pilot program, partner feedback has already driven real changes. Here's what our pilot partners asked for, and what we shipped.
Controvo 5 MIN READ